Contact Us

Welcome to Gogogodo.

If you have any questions about products, orders, shipping, returns, refunds, payments, or other shopping-related matters, you may contact us using the information below. To help us handle your request more efficiently, please include complete and relevant information when contacting us.

Customer Service Email

Email: info@gogogodo.com

If your request is related to an order, please include:

  • Your order number;

  • The name used for the order;

  • The email address used at checkout;

  • Product name or SKU, if applicable;

  • A description of your issue;

  • Photos or tracking information, if your request relates to damaged, defective, incorrect, or shipping-related issues.

Customer Service Phone

Phone: +1 215-540-7136

If we are unable to answer your call immediately, please contact us by email and include your order number and a description of your issue so we can follow up.

Customer Service Hours

Monday–Friday
9:00 AM – 5:00 PM Central Time

We generally handle customer service requests on business days. U.S. public holidays, peak seasons, high order volume, carrier delays, or other operational conditions may affect response times.

Office Address

Gogogodo
8719 Oak Ledge Dr
San Antonio, TX 78217
United States

Please note: The address listed above is Gogogodo’s office address for business correspondence, administrative, and customer support purposes only. It is not a physical retail storefront, warehouse, pickup location, shipping warehouse, or default return address.

Please do not send returns to this address without prior authorization. To request a return, please contact us first at info@gogogodo.com to receive return authorization and the correct return address.

What We Can Help With

You may contact us for matters including:

  • Order status inquiries;

  • Order change or cancellation requests;

  • Shipping and tracking questions;

  • Return and refund requests;

  • Damaged, defective, or incorrect items;

  • Payment or billing issues;

  • Product size, color, fabric, or inventory questions;

  • Website or account-related issues;

  • Other customer service matters.

Related Policies

Before contacting us, you may also review the following pages for detailed rules and procedures:

  • Shipping Policy;

  • Return & Refund Policy;

  • Order Cancellation Policy;

  • Payment Policy;

  • Privacy Policy;

  • Terms of Service.

These policy pages provide information about shipping timeframes, return eligibility, refund processing time, order cancellation windows, payment security, and how personal information is handled.